Refund policy
WHAT IS YOUR RETURN POLICY?
We offer a 30-day return policy for eligible items within the United States. This means you have 30 days after receiving your order to request a return.
To be eligible for a return, items must:
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Be unused and unworn
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Be in their original packaging
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Include all original tags
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Include proof of purchase or order confirmation
Due to product integrity and hygiene considerations, opened or used grips may not be eligible for return.
HOW DO I START A RETURN?
To request a return, please contact us at hello@lefucourt.com with:
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Your order number
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The item(s) you would like to return
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The reason for the return
Once your return request is approved, we will provide instructions on how and where to send your package.
Please note that returns sent without first contacting us will not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
We recommend using a trackable shipping method for all returns.
RETURN ADDRESS
Approved returns should be sent to:
120 S Del Mar Ave #252
San Gabriel, CA 91778
United States
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@lefucourt.com with your order number and photos of the issue so we can help resolve it.
EXCHANGES
If you would like to exchange an item, please contact us first at hello@lefucourt.com with your order number and details about the item you would like to exchange.
We will do our best to assist you with the exchange process depending on product availability and eligibility.
NON-RETURNABLE ITEMS
The following items are not eligible for return or refund:
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Opened or used grips
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Sale items
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Gift cards
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Customized or personalized products
REFUNDS
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, refunds will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved, please contact us at hello@lefucourt.com.
